FAQ

Check in-after 3.00 pm.
Check out-time is by 12 noon.

Children ages 0-12 years may stay for free, sharing the bed with a parent, but we charge full rate for children ages 13 years and above.

Aeden Villa, Roomstay & Homestay has total of six (6) rooms. We can accommodate up to thirty (30) pax from a  single group. It has common facilities – outdoor kitchen, living, outdoor living, dining areas and swimming pool.

Sorry, we are unable to allow that.

Yes, please make appointment  for the recce.

No,we have a strict no-alcohol policy.

This premise complies with SHARIAH COMPLIANCE & STRICT HALAL POLICY.
We shall not tolerate any materials or conducts contrary to Shariah
compliances.

No.

We do not have wheelchair facilities. No, we do not provide baby cot.

Pool time is until 12 am. Swim at your own risk.

Yes, policies as per below.

Cancellation Policy :
The booking is Non-Refundable. If you fail to arrive or cancel the booking, no refund will be
given.

Change of date policy:
Change of date request/notification via Whatsapp made at least 14 days or more to check-in date, guest may postpone their stay at no additional cost.  Change of date request made less than 14 days to check in date : 50% of the total booking rate (for room booking) and RM250 (for whole villa booking) as administrative fees applied. Change of date request less than 7 days before check-in date is not possible. The new date shall be no later than 6 months from the original date, subject to availability.

• Any event that involves a total of 100 to 150 pax visitors will be charged an extra RM200. Any event request (involving 100 to 150pax) shall be made via Whatsapp (+60124349737 ).
• If the guest wants to organize an event (example family day or friends reunion) and booked thru this website, guest needs to rent the entire villa (select all six rooms) and ensure that the number of guests staying is not exceed 30 adults (13 years old and above).
• Our pax requirement is strict. Please follow stated pax accordingly to avoid any issue during check in.
• Only ONE canopy set up at bricked area and no alcohol is allowed .
• Pre Wedding/Wedding, Product, Commercial, Modelling, etc Photoshoot and Filming without permission is strictly not allowed.
• NO SMOKING in the rooms & villa compound.
• NO ENTER FOR VEHICLE inside gated area.
• Pool time is until 12am. Swim at your own risk.
• Please respect NOISE CURFEW as we are located in residential area.
• This premise complies with Shariah compliances. We shall not tolerate any materials or conducts contrary to Shariah compliances.
• We observe a STRICT HALAL POLICY. NO PORK MEAT/ NO ALCOHOL / ILLEGAL SUBSTANCES allowed in the house.
• We reserve the rights to cancel the booking without refund if noconfirmation payment document is received after the stated deadline.

At Aeden Villa, Roomstay & Homestay, we provide the following :

• 6 bedrooms.
•  Swimming pool.
•  Outdoor kitchen.
•  Wifi.
•  Work desk.
•  Telekung and sejadah.

•  Open wardrobe.
•  Air Conditioning and Ceiling Fan.
•  Comforter (Toto).
•  Bed linens and blankets.
•  Bathing towel, shampoo and shower gel.
•  Medium size refrigerator.
•  Gas stove – 2 no
•  Hot & cold drinking water dispenser
•  Rice cooker
•  Pots & pans
•  Dinnerware, mugs and cutlery
•  Basic cooking utensils
•  Tea/coffee sachet
•  Sugar
•  Electric kettle
• BBQ facilities with 3kg charcoal and fire starter with additional charges RM50.
• Karaoke set with additional charges RM30 for the whole villa booking only.

•  Food (cooked or otherwise) and snacks.
•  Cooking ingredients
•  Bathing suits

On top of relaxing at our villa, you can :

• Dip in our swimming pool.
• Hang out & chilling at pangkin or just doing nothing like taking a nap while enjoying the natural breeze.
• Enjoy BBQ with family & friend in a private premise (for whole villa booking package only)
• Tired to go out ~ no worries as we got u covered with wifi.
• Photoshoot & OOTD with your besties like no tomorrow because we can say every nook and corner of the villa is quite instagrammable and natural lighting  inside the villa would be perfect for your flawless selfie.
• Ten (10) various stalls at Arena Iziati can serve you from breakfast, lunch, tea break, dinner to supper just opposite to villa with walking distance only.
• 800 meters from Universiti Sultan Azlan Shah (USAS).
• Near residential areas, mosque, groceries shop, self laundry shop and etc.
• 3km to Kuala Kangsar town, Pavilion Tower and Dewan Jubli.
• Famous with historical plasces like Istana Iskandariah, Istana Kenangan/ Muzium Diraja Kuala Kangsar, Oldest Rubber Tree, Masjid Ihsaniah Iskandariah, Pusat Pembangunan Kraftangan Perak, Pusat Kraftangan Mariwangsa, Masjid Ubudiah, Victoria Bridge, Rebana Perak Manifacturing, Galeri Sultan Azlan Shah, Sg Perak and Kilang Kicap Tamin.
• Close to nature activities such as Ulu Kenas Waterfall, Recreational Park Kuala Kangsar, Lata Perahu, D’Kongso, Kem ATV Manong and Durian Orchard.

As we are in a peaceful residential area, we reserved only for small and intimate parties. Alcohol, loud music, noise and firecrackers are strictly not allowed. Glitters and confetti are also not allowed. Drug taking and intoxication is definitely a No No.

Yes, we are opening our space for private events subject to availability and terms & condition . Please contact us to make appointment for further discussion.

Yes. Our unique and natural surrounding make for excellent photoshoot backdrops.

We do not have surcharge for photoshoot if you are already paying for a night stay. If you wish to have photoshoot without booking a night stay, our rates start from rm250 for 5 hour session on normal weekdays and limited to 5 people including the photography crew.

You are free to shoot anywhere within the property  except the occupied rooms.

Yes, only fully vaccinated guests are allowed, with the exception of those under 18 y/o. Fully vaccinated refers to those who has exceeded 14 days after the 2 nd  dose of Covid 19 Vaccine or 28 days after Covid 19 vaccines with single dose.

So far, we have not had any animal related accidents. As a measure to protect you from mosquito bites, we provided mosquito coils.

Our premise is a private property and is safe. We advocate that you do not leave children unattended as they may accidentally injure themselves while playing booth indoors and outdoors.

Whilst we have taken all necessary measure to ensure safetystandards are met, you are required to exercise your own discretion in assessing your or your dependent’s ability to accept risk.

Aeden Villa, Roomstay & Homestay will not be responsible for the Guest’s safety against events including but not limited to accidents, personal injury, death, acts or defaults caused by third parties, acts of God, flood, theft or even acts of negligence.

By entering our premises and using any of the facilities, you shall be deemed to have agreed to abide by our terms and conditions.